Upgrade to Dynamics 365 – Global Search Stop Working!

Problem:

Recently, I did an upgrade from Dynamics CRM 2015 (On-Premises) to Dynamics 365 (On-Premises). After the upgrade, I faced a terrible challenge that Global Search stop working and bombarding with the the exception \’Query Builder Error – The specified field does not exist in Dynamics 365\’.

Solution:

• Go to Dynamics 365 Organization – Settings – Administration – System Settings – General Tab – Scroll down till you find \’select entities for categorize search\’ and click on \’Select\’ button.

• Note down all the entities which are appearing in the \’Selected Entities\’ section. Then, remove all the entities from the list except Account and click OK.
• Now, go to Settings – Customizations – Customize the System – Entities – Account – Views – double click on \’Quick Find View\’ type.
• Remove all the columns which are from other entities in this view. Keep only the columns of Account in this view.
• Click on \’Save and Close\’ and \’Publish All Customization\’.
• Now, bring the above solution for all the entities where you want the global search should work.